Software Engineer at Teleperformance

📋 Job Details at a Glance 📍 Location Jaipur, Rajasthan, India 🏢 Company Teleperformance 👥 Experience Fresher 🎓 Qualification Fresher / Entry level. Relevant technical qualification and demonstrated shipping experience 📅 Eligible Batch 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary Not Disclosed 🏢 Industry BPO 🛠 Key Skills Customer Experience Management Omnichannel Support Language Proficiency (B2) Technical Support Communication Skills Software Engineer at Teleperformance — Full Details & How to Apply Teleperformance is seeking fresh talent for the Software Engineer role in Jaipur, Rajasthan, India , where you can leverage advanced support technologies to enhance customer experiences. This position offers a unique opportunity for recent graduates to step into the evolving BPO industry, focusing on customer experience management. The demand for skilled Software Engineer jobs in the BPO sector is on the rise, driven by the need for tech-savvy professionals who can enhance customer experience management. As companies like Teleperformance continue to innovate, the role of a Software Engineer becomes crucial in improving omnichannel support, which directly impacts client satisfaction and retention. Teleperformance , founded in 1978 , employs over 420,000 people across 88 countries , making it a global leader in customer experience. The company is recognized for its commitment to employee satisfaction and growth opportunities, making it an ideal workplace for freshers looking to build a robust career trajectory in technology and customer service. This role is perfect for 2024, 2025, 2026 graduates who are Fresher / Entry level. Relevant technical qualification and demonstrated shipping experience Candidates should be aware that the salary for this position is Not Disclosed , but the growth potential is significant. As a Software Engineer at Teleperformance , you will work with essential skills such as Customer Experience Management , Omnichannel Support , and Technical SupportThis role opens doors to various career paths in technology and customer service, allowing you to gain valuable experience that many competitors do not provide. 📊 Role Difficulty: Low | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The core mission of the Software Engineer role at Teleperformance is to develop innovative software solutions that significantly enhance customer experience through effective use of technology. Develop and implement software solutions using Java or Python to enhance customer experience and streamline processes. Utilize Customer Experience Management tools to analyze user interactions and identify areas for service improvement. Collaborate with cross-functional teams, including customer support and IT, to ensure seamless integration of software solutions. Monitor performance metrics to assess the effectiveness of implemented solutions and suggest data-driven improvements. Troubleshoot technical issues proactively and provide timely solutions to enhance customer satisfaction. Document software processes and communicate updates to relevant stakeholders to ensure transparency and alignment. Engage directly with clients to understand their needs and provide tailored Technical Support as required. This role fosters an ownership culture where each engineer's contributions directly impact customer satisfaction and service quality. Required Skills & Technical Competencies The skill profile for this role emphasizes a strong foundation in programming and customer experience management to effectively address client needs. Technical Skills Java — entry — essential for developing software solutions that enhance customer experience, requiring a solid understanding of object-oriented programming. Customer Experience Management — entry — practical application involves using specific tools to analyze and improve user interactions. Technical Support — entry — daily responsibilities include troubleshooting and resolving technical issues for clients. Communication Skills — entry — vital for effective collaboration with teams and clear documentation of processes. Language Proficiency (B2) — entry — necessary for interacting with clients and understanding their needs in a multilingual environment. When showcasing these technical skills in your resume or interview, emphasize specific projects or experiences that demonstrate your proficiency and impact. Eligibility Criteria This role is designed for fresh graduates eager to start their careers in technology and software development. Candidates must hold a relevant technical qualification, such as a degree in Computer Science or ITEligible batches include 2024 , 2025 , and 2026 , allowing fresh graduates to apply directly after completing their studies. No prior experience is required, making this role ideal for freshers looking to start their careers in tech. Academic performance expectations are generally favorable, with a focus on relevant coursework and projects. Having a portfolio or GitHub showcasing relevant projects can provide a competitive edge in the application process. Documentation & Portfolio Requirements Ensure your resume is clear and concise, highlighting relevant coursework, projects, and technical skills. Include links to your portfolio or GitHub for practical demonstrations of your work. Pro tip: Tailor your application to highlight specific projects that align with the responsibilities of the Software Engineer role at TeleperformanceSalary for Software Engineer at Teleperformance 💰 Compensation Not Disclosed The advertised compensation for the Software Engineer role at Teleperformance is Not DisclosedThe exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Software Engineer Upskilling with the right resources significantly enhances your chances of selection for the Software Engineer role at TeleperformanceRecommended Courses & Resources Communication Skills — Effective communication is crucial for collaborating with teams and addressing customer needs. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Failing to tailor the resume to the specific job requirements — ensure alignment with the job description. ❌ Neglecting to showcase relevant projects or technical skills — include specific examples. ❌ Using a generic cover letter — customize it for Teleperformance. ❌ Overlooking the importance of language proficiency — ensure your B2 level is clearly stated. ❌ Not following up after applying — consider sending a polite inquiry. ❌ Ignoring the application deadline — always check for urgency. Before You Apply — Checklist ✅ Research Teleperformance to understand its culture and values before applying. ✅ Prepare a tailored resume that highlights relevant skills and experiences. ✅ Gather any necessary documents, such as transcripts or certifications. ✅ Complete the online application form accurately and thoroughly. ✅ Double-check for any spelling or grammatical errors in your application. ✅ Submit your application before the deadline to ensure consideration. ✅ Set up alerts for application updates to stay informed. ✅ Prepare for potential interviews by practicing common technical questions. Resume Tailoring & ATS Keywords for Software Engineer Optimizing your resume for ATS is essential for standing out in the application process for the Software Engineer role. ATS Keywords to Include Software Engineer Customer Experience Management Omnichannel Support Technical Support Java Python Communication Skills Language Proficiency Collaboration Problem-Solving Documentation Performance Metrics Resume Tips for This Role Highlight relevant technical qualifications and coursework that align with the job requirements. Emphasize any experience with customer experience management tools or programming languages. Include projects or internships that showcase your technical skills and problem-solving abilities. Optimize your resume for ATS by including keywords from the job description. Avoid including irrelevant work experience or generic statements that do not pertain to the role. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro Tip: Avoid including generic statements or unrelated work experience in your resume for this role. How to Apply for Software Engineer at Teleperformance Apply Now — Teleperformance Visit the Teleperformance application portal and create an account. Upload your resume, ensuring it is tailored to the job description. Fill out the application form with accurate personal and educational details. After submission, expect a confirmation email regarding your application status. Track your application progress through the portal for updates. Applications reviewed on a rolling basis — early submission recommended. Apply Now — Teleperformance NexisGrow.com does not charge any fees for job applications. Teleperformance Teleperformance was founded in 1978 and has expanded to operate in 88 countries , with its headquarters located in Paris, FranceThe company has grown significantly, employing over 380,000 individuals worldwide, showcasing its extensive global footprint in the BPO industry. Specializing in customer experience management and omnichannel support , Teleperformance serves top global brands across various sectors, including technology, healthcare, and finance. Its innovative platforms, such as TP Cloud Campus , enhance service delivery and customer engagement. The company culture at Teleperformance emphasizes employee satisfaction, as evidenced by its recognition in the Great Place to Work rankings. With numerous awards for employee satisfaction, including a high rating on Glassdoor , Teleperformance fosters a supportive work environment through various employee programs and initiatives. Recently, Teleperformance has expanded its technological capabilities by integrating AI and automation into its service offerings. This strategic move aims to enhance operational efficiency and improve customer interactions, reflecting the company's commitment to innovation in the BPO sector. For freshers entering the BPO industry, Teleperformance offers a robust career launchpad. With opportunities to learn from industry leaders and gain hands-on experience in customer experience management , new employees can develop essential skills that are highly valued in the job market. Company Details Industry BPO Location Jaipur, Rajasthan, India Connect With Us Careers Apply Now Website 🔗 onetp.wd1.myworkdayjobs.com Frequently Asked Questions InterviewRoleSalaryGrowth ? Who can apply for Software Engineer at Teleperformance? Eligibility Tap to expand + Answer Candidates with Fresher / Entry level. Relevant technical qualification and demonstrated shipping experience and Fresher experience are eligible. Eligible batches: 2024, 2025, 2026. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: Customer Experience Management, Omnichannel Support, Language Proficiency (B2), Technical Support, Communication Skills. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: Not Disclosed. Final offer depends on skills, experience, and interview performance. ? What is the interview process at Teleperformance? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: Customer Experience Management, Omnichannel Support, Language Proficiency (B2), Technical Support, Communication Skills. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the Software Engineer interview? Preparation Tap to expand + Answer (1) Core concepts of Customer Experience Management, Omnichannel Support, Language Proficiency (B2), Technical Support, Communication Skills, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) Teleperformance research, (5) Clear communication. ? What is the work culture like at Teleperformance? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. NexisGrow.com features only verified employers. 🔗 Explore More on NexisGrow More jobs in Jaipur Browse all Non-Tech jobs Latest Fresher jobs More jobs at Teleperformance Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. 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